Privacy Policy
Last updated: June 2026
Mycurepathway Private Limited (“Mycurepathway”, “we”, “our”, or “us”) respects your privacy and is committed to handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.mycurepathway.com or contact us for medical travel information and patient coordination services.
By using this website or submitting your information, you agree to this Privacy Policy.
1. About Mycurepathway
Mycurepathway is an independent medical travel information and patient coordination platform that helps international patients explore healthcare options in India and connect with licensed hospitals and healthcare providers.
Our services may include:
- Providing general information about healthcare and medical treatment options in India.
- Helping users connect with hospitals and healthcare providers.
- Coordinating appointments and communication with hospitals.
- Assisting with medical travel planning, including visa guidance, accommodation, airport transfers, interpreter support, and other non-clinical coordination services where requested.
Mycurepathway is not a hospital, clinic, or healthcare provider.
We do not provide medical diagnosis, treatment, or medical advice. All healthcare services are provided directly by independent hospitals and licensed healthcare professionals.
2. Information We Collect
We collect only the information reasonably necessary to respond to your enquiry and provide the services you request.
Information you may provide
This may include:
- Full name
- Email address
- Phone number or WhatsApp number
- Country of residence
- Travel preferences
- Details relating to your enquiry
Health Information (Optional)
You may choose to share medical reports, prescriptions, imaging, laboratory reports, or other health-related information if you would like us to assist with communication or coordination with hospitals.
Providing this information is entirely voluntary.
3. How We Use Your Information
We use your information only for purposes related to our services, including:
- Responding to your enquiries.
- Providing information about healthcare services and treatment options you request.
- Helping you connect with hospitals and healthcare providers.
- Coordinating appointments and communication with hospitals.
- Assisting with travel and non-clinical support services when requested.
- Improving our website, services, and user experience.
- Maintaining business records.
- Complying with applicable legal obligations.
We do not sell or rent your personal information.
4. Consent and Health Information
If you voluntarily share health-related information with us, you consent to our using that information solely for the purpose of providing the coordination services you request.
Where required, we may share relevant information with hospitals or healthcare providers that you choose or authorize so they can review your enquiry and respond appropriately.
You may withdraw your consent at any time by contacting us. However, doing so may limit our ability to continue providing certain coordination services.
5. Sharing Your Information
We share personal information only when reasonably necessary to provide our services or where required by law.
Healthcare Providers
With your request or consent, we may share relevant information with hospitals, doctors, or healthcare providers to facilitate:
- Appointment scheduling
- Medical opinion requests
- Treatment enquiries
- Communication regarding your healthcare needs
Healthcare providers are independent entities responsible for their own medical services and privacy practices.
Service Providers
We may engage trusted third-party service providers who assist us with services such as:
- Website hosting
- Website analytics
- Email and communication systems
- Customer support tools
- Technical and operational support
- Travel-related coordination services (where requested)
These service providers receive only the information necessary to perform their services and are expected to handle it appropriately.
Legal Requirements
We may disclose information where required by applicable law, regulation, legal process, or governmental authority.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to your enquiry.
- Provide requested services.
- Maintain business records.
- Meet legal or regulatory obligations.
- Resolve disputes where applicable.
When information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.
7. Data Security
We implement reasonable technical and organisational measures to help protect your personal information against unauthorized access, disclosure, alteration, or loss.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw consent where processing is based on your consent.
We may request reasonable information to verify your identity before processing such requests.
9. Cookies
Our website may use cookies and similar technologies to:
- Ensure the website functions properly.
- Improve website performance.
- Understand how visitors use our website.
- Enhance user experience.
Where required by applicable law, we will seek your consent before using non-essential cookies.
10. Third-Party Websites
Our website may contain links to third-party websites, including hospitals, healthcare providers, and other service providers.
These websites operate independently and have their own privacy policies.
We are not responsible for the privacy practices or content of third-party websites.
11. Children’s Privacy
Our services are intended primarily for adults.
If an enquiry relates to a minor, it should be submitted by a parent, legal guardian, or another authorized representative.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be published on this page with the revised “Last Updated” date.
13. Contact Us
MYCUREPATHWAY PRIVATE LIMITED
CIN: U86909HR2026PTC145940
Registered Office:
M-658, First Floor (F/F), Princeton Floors
Sector 51, Urban Estate
Gurugram – 122001
Haryana, India
Email: info@mycurepathway.com
Phone / WhatsApp: +91-8950707964
